Lead Workplace Services Coordinator

As the Lead Workplace Services Coordinator, you will own front-of-house operations for the Executive Suite, ensuring every visitor, caller, and employee receives a seamless, high-touch experience. Reporting to the Associate Director, Workplace Services, you will coordinate reception, switchboard, help-desk, and conferencing functions while providing administrative support to the broader Workplace Services team and executive leadership. Acting as the primary point of contact for complex service requests, you will uphold service standards, drive continuous improvement, and maintain operational readiness—even during staff absences or critical site events.

Your leadership, customer-centric approach, and proficiency with scheduling and conferencing tools will keep day-to-day operations running efficiently and elevate the overall workplace experience. This role is ideal for a highly organized professional who excels in fast-paced environments and enjoys delivering an outstanding ser...