Leader, Customer Delivery

**Meet the Team**

At Cisco Professional Services, we revolutionize how technology is deployed, adopted, and operated in the AI era. We integrate deep cross-architecture expertise — spanning networking, data centers, security, collaboration, observability, and mass-scale infrastructure — with AI-powered digital insights and advanced automation. We ensure our technology strategy translates into real-world business success, powered by our unique differentiators.

**Your Impact**

You’ll be responsible for managing a team of Consulting Engineers/ Technical Leaders delivering complex customer programs within Cisco Customer Experience (CX). This role ensures delivery excellence, governance, predictability and customer outcomes across a portfolio of Service Provider, Data Centre and strategic customers.

This role balances people leadership, customer delivery, while partnering closely with Global CX PM, CX Eng, CX Lab teams, CX Theatre and wider CX community t...