Leader, customer delivery

**Meet the Team**

**At Cisco Professional Services, we revolutionize how technology is deployed, adopted, and operated in the AI era. We integrate deep cross-architecture expertise — spanning networking, data centers, security, collaboration, observability, and mass-scale infrastructure — with AI-powered digital insights and advanced automation. We ensure our technology strategy translates into real-world business success, powered by our unique differentiators.**

**Your Impact**

**You’ll be responsible for managing a team of Consulting Engineers/ Technical Leaders delivering complex customer programs within Cisco Customer Experience (CX). This role ensures delivery excellence, governance, predictability and customer outcomes across a portfolio of Service Provider, Data Centre and strategic customers.**

**This role balances people leadership, customer delivery, while partnering closely with Global CX PM, CX Eng, CX Lab teams, CX Theatre and wider CX c...