Leader for Services Operation Model

Scope of Work : Design and maintain Commercial Model of the Future roadmap Support evolution of the GS Commercial OM to customer-centric, value-stream-based operating model. Map and sustain E2E Commercial process ecosystem (BPM). Identify and eliminate organizational/process waste with SMEs. Define and facilitate deployment/adoption of Commercial Model in line with Operating Model of the Future stream. Lead deployment and adoption of the in-country Recurring organization with Recurring performance leader + roadmap evolution (more tools instead of the people etc) Deliverables : Org structure design principles supported with agile capacity model Associated BPM repository Animation and development of SME community KPI : Process waste reduction Commercial model adoption score Change ROI Functional skills: LEAN Expertise Business Process Management: mapping, sustaining, improving Organizational design: structure & sizing Change Management: leading adoption Data-driven decision making Projec...