Learning and Delivery Lead

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

Role Overview

Oversee, monitor, and ensure smooth execution of all training-related activities.

Key Responsibilities

• Process Management: Design, implement, and refine operational workflows, policies, and procedures for efficiency and quality.
• Team Leadership: Guide, motivate, and develop operations staff, fostering a positive environment and achieving performance targets.
• Performance Monitoring: Track KPIs, analyze data for bottlenecks, generate reports, and present findings to leadership.

Qualifications And Skills

• Graduate of Computer Science, IT Business Management, or Computer E...