Learning Development Director

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Strategic Planning

- Develop and execute a comprehensive learning and development strategy aligned with business objectives and call center performance goals. 

- Analyze trends, performance data, and industry benchmarks to identify training needs and recommend innovative solutions. 

Program Design & Delivery

- Design and oversee training programs, including onboarding, leadership develo...