Learning & Development Specialist

Job Description

Get To Know  The   Team:  

In this role, you will work under general supervision to develop and deliver industry and proprietary  systems   content for both new and existing associates within the Financial Services BPO division.  In addition, you will  maintain   course materials and documentation (participant and facilitator materials) for new hire  onboarding.  Candidates   must  exhibit   a strong client service mindset with  detail   orientation, a positive  team centered   attitude,  enthusiasm   and professionalism.  

What You Will Get  To   Do:  

• Facilitate classroom & virtual training/meetings and assess participant progress; apply adult learning theory to daily activities.  

• Provide follow-up support to new  hires   post training, as needed.  

• Research, develop and ...