Learning Experience Designer

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Purpose Contributes to the overall success of the Fraud Prevention, Education and Industry Engagement Team, supporting the Fraud Threat Management Team in ensuring individual goals, plans and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are compliant with governing regulations, audit protocols, internal policies, and procedures.

Role Summary As the Learning Experience Designer, you will be responsible for developing learning content based on established learning frameworks.

Accountabilities

Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Accountable for executing change requests for updated and new training content (including, but not limited to version accuracy, request requirements, doc...