Learning Specialist

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Foundever is looking for a Learning Specialist.

Job Summary

We are seeking a talented Learning Specialist (Trainer) to conduct training needs assessments, design and deliver training plans, manage all stages of training interventions, and measure training effectiveness to improve results and key metrics.

Duties and Responsibilities

• Deliver product training programs, following assigned materials and schedules.
• Facilitate program training sessions and additional learning initiatives.
• Provide tim...