Learning Specialist: Trainer for Impactful CX Training

A global leader in the customer experience industry is seeking a Learning Specialist to conduct training needs assessments and manage training interventions. You will design and deliver training programs, fostering a positive learning environment and assessing learner readiness. The ideal candidate should have a university degree or relevant experience, along with at least 6 months of call center experience. The position requires strong organizational skills and proficiency in Microsoft Office. This role is based in Lima, Peru.
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