Legacy Citrix Support Analyst

Helionex
Full-time Lahore, پنجاب Other-General
Posted:
February 21, 2026
Location:
Lahore, پنجاب, Pakistan

Job Description

Job Summary:
We are seeking a highly legacy Citrix Support Analyst.
Requirements:
1) Maintain on prem Citrix components (Delivery Controllers, StoreFront, license servers) during migration/retirement.
2) Monitor service availability and VDAs; respond to alerts and user incidents.
3) Apply patches/hotfixes; validate app launch and session stability post change.
4) Support migrations to modern platforms; plan decommission steps and dependencies.
5) Manage policies and profiles; document exceptions and standardize where possible.
6) Coordinate with NetScaler for gateway/VIP changes and TLS renewals.
7) Maintain inventories of farms, catalogs, apps, and connectors; keep CMDB updated.
8) Review capacity, load balancing, and power management settings; tune for efficiency.
9) Validate monitoring coverage and log forwarding to SIEM.
10) Maintain KBs for legacy quirks and troubleshooting sequences.
11) Track licenses and compliance; reclaim unused allocati...

Apply for this Job

Submit your application for the Legacy Citrix Support Analyst position at Helionex.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: Lahore, Pakistan
Posted: February 21, 2026
Deadline: April 02, 2026