Legal Applications Analyst

Legal Applications Analyst Locations: Calgary, AB; Vancouver, BC; Edmonton, AB; Toronto, ON; Ottawa, ON; Montreal, QC, Canada

ROLE The Legal Applications Analyst provides advanced technical support for a portfolio of legal applications, including matter and transaction management, document automation, contract lifecycle management, legal AI tools, workflow enablement, electronic signature solutions, and related security and functional standards.

The analyst evaluates and onboard new application capabilities, performs technical due diligence, and engages with internal stakeholders and vendors to ensure applications meet business needs and maintain reliability.

RESPONSIBILITIES

Maintains day‑to‑day operations of assigned applications.

Configures applications to operate optimally in alignment with business and technical requirements.

Provides advanced technical support (Level 2 and 3) by responding to escalated incidents and service re...