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LensCrafters Licensed Team Lead - Optical Expert
LensCrafters
Full-time
ottawa, on
Management & Operations
Posted:
June 05, 2026
Location:
ottawa, on, Canada
Job Description
Join LensCrafters as a Licensed Team Lead, specializing in optical customer care and team leadership. This position focuses on ensuring outstanding service delivery in a full-time capacity.
As a Licensed Team Lead at LensCrafters, your role centers on exceptional customer interactions and training team members to meet high optical standards. You'll assist customers in their eyewear choices while ensuring operational excellence in both retail and lab settings. Your leadership will not only enhance customer satisfaction but also foster a knowledgeable team environment.
Key Responsibilities:
• Manage and uphold superior customer service standards
• Guide customers in selecting the right eyewear based on needs
• Ensure accurate measurements and fittings for frames and lenses
• Mentor team members on optical and product knowledge
• Maintain lab safety protocols and equipment upkeep
Requirements:
• HS diploma or GED i...
As a Licensed Team Lead at LensCrafters, your role centers on exceptional customer interactions and training team members to meet high optical standards. You'll assist customers in their eyewear choices while ensuring operational excellence in both retail and lab settings. Your leadership will not only enhance customer satisfaction but also foster a knowledgeable team environment.
Key Responsibilities:
• Manage and uphold superior customer service standards
• Guide customers in selecting the right eyewear based on needs
• Ensure accurate measurements and fittings for frames and lenses
• Mentor team members on optical and product knowledge
• Maintain lab safety protocols and equipment upkeep
Requirements:
• HS diploma or GED i...
Apply for this Job
Submit your application for the LensCrafters Licensed Team Lead - Optical Expert position at LensCrafters.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
ottawa, Canada
Posted:
June 05, 2026
Deadline:
July 15, 2026