LensCrafters - Team Lead

Overview

Join to apply for the LensCrafters - Team Lead role at LensCrafters .

General Function

The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results.

Major Duties And Responsibilities

While working in Retail

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Proactive & solution driven, accurate execution & product knowledge
• Assists customers with selections, provides recommendations, assists sales associates
• Serves as a responsible alternate store key holder

While working in Lab, if applicable

• Custom fits glasses & precisely place prescription in lenses
• Works with associate...