Letting Agent Virtual Assistant

Lettings Administrator (Remote – On-Screen Role)

Hours: Mon–Fri, 9:00–5:30 (UK)
Role Type: Admin-focused | Team-facing | High visibility

Purpose
Provide reliable, proactive administrative support to the lettings team, ensuring renewals, referencing, and progression tasks run smoothly with no delays or bottlenecks.
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Key Duties

• Manage tenancy renewals end-to-end
• Coordinate tenant referencing and chase outstanding info
• Support tenancy/sales progression admin
• Keep CRM and trackers accurate and up to date
• Prepare and issue documents and correspondence
• Handle daily admin queries and team requests

What You Need

• Ideally 3–5 years lettings admin experience
• Strong organisation and attention to detail
• Confident written & verbal communicator
• Comfortable working on-screen all day with the team
• Able to prioritise, work...