Job Description
We are hiring a Lettings Administrator for a property management company in the real estate industry. This is a full time remote role for a United Kingdom based client.
Key Responsibilities:
• Handle tenant inquiries via WhatsApp and email in a prompt and professional way.
• Coordinate maintenance and tenancy issues with internal teams and vendors.
• Post and manage rental ads on SpareRoom, OpenRent, and Facebook.
• Maintain accurate records in and organize documents in Google Drive.
• Prepare and send tenancy documents with DocuSign.
• Track KPI reporting for inquiry volume, conversion, occupancy, and turnaround.
Required Qualifications:
• Two plus years in lettings administration, property support, or tenant-facing customer service.
• Strong written and spoken English.
• Experience managing rental ads and applicant workflows.
• Strong organization, follow th...
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