Level 1 IT Support – Managed Services Provider

• Inner Suburbs Melbourne Location
• Hybrid role
• Salary dependant on experience

About the Company:

Join a fast-growing Managed IT Services and Cybersecurity provider supporting clients across multiple industries. We’re a team that values initiative, learning, and delivering real impact through great tech support.

About the Role
We’re looking for an enthusiastic, people-focused IT Support Technician to deliver Level 1 Service Desk support, this is a great opportunity to build technical and customer service skills in a supportive, high-growth environment.

Key Responsibilities

• Resolve Level 1 support tickets across a range of technologies
• Deliver remote (and occasional onsite) support to clients
• Work with cloud and on-premise environments: Microsoft 365, Networking, AD, and security platforms
• ...