Job Description
About TTS Cyber
TTS Cyber is a cybersecurity-focused Managed Service Provider (MSP) delivering secure, reliable IT services to growing businesses. We help organizations operate confidently by combining proactive support, strong security fundamentals, and disciplined operational processes.
Our approach is built around consistency, documentation, and accountability—ensuring clients receive dependable support while their environments remain secure and scalable. We operate as a fully remote team and value clear communication, ownership, and continuous improvement. As we grow, we are expanding our support team with professionals who take pride in delivering high-quality service and contributing to a mature, security-first MSP environment.
Summary
A Level 2 Help Desk Technician will handle everything from routine troubleshooting to complex escalations. In addition, you will act as a Project Engineer, providing technical support, working on assigned IT projects ...
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