Level 2 IT Support Engineer – Hardware & Desk-side

Zemsania is looking for a technical support role based in Lima, Peru. The responsibilities include troubleshooting issues, testing for functionality and connectivity, obtaining User acceptance for incident closure, and providing onsite technical support for hardware and applications. The ideal candidate should be familiar with IMAC/D processes and have experience in managing support for devices and printers. This is a critical role that ensures effective service delivery to users.
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