Job Description
Working Schedule: Monday – Friday, Eastern Standard Time
Work Arrangement: Fully Remote
Salary: $1,800 - $2,000
Employer: An IT Managed Service Provider located in Cambridge, Massachusetts
General Summary:
Level 2 Engineers are strong in all the most common and popular networking technologies. In addition to strong technical aptitudes, backed by at least 1 year of in-the-trenches experience, this person is a good communicator and a person who can manage well when the client is in a pickle and needs strong guidance. The pace and demands in this environment are usually much greater than an in-house or enterprise position. This person should be prompt and/or know the importance of communicating next steps and ETAs to clients.
This person should be skillful at pre-project/work-briefings with each client on each project. This person should then be able to execute with a high degree of success in integrating and/or solving problems in environments...
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