Level 2 Windows File Services Custom Application Support Engineer (German speaker)

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**Role Summary**

Responsible for the operation, maintenance, and operational support for applications integrated with Windows File Services, focusing on incident/request resolution, monitoring, minor configuration changes, and coordination of lifecycle activities with platform teams.



**Key Roles & Responsibilities**

• Resolve all application-related incidents and service requests within agreed SLA timelines, ensuring accurate ticket updates and documentation.

• Perform proactive health checks, monitoring, and maintenance of application servers and databases.

• Provide second...