Level 3 Transport Liaison Officer

Job description

Level 3 Transport Liaison Officer
 
Key Responsibilities

Customer Service:  

• Deliver high-quality service to customers inquiring about the Student Transport Assistance Policy.  
• Respond to and resolve customer interactions or direct inquiries to the appropriate team members.  
• Process and complete transport assistance documentation, including eligibility assessments.  
• Address customer complaints and queries related to Student Transport Assistance.

Contract Administration:  

• Assist in managing school bus contracts, ensuring compliance and effective service delivery.  
• Provide information and support to contractors regarding service expectations and contract procedures.

Student Transport Assistance Policy:  

• Proces...