Library Assistant

JOB SUMMARY

1) CUSTOMER AND CIRCULATION SERVICE

• Provide service excellence in all interactions with the stakeholders.
• Provide library support and customer service to stakeholders; accurate information and data.

• Perform the routine library services such as, but not limited to:

• Perform patron registration and transaction activities;

• Monitor all lending activities, printing reloads, fines collection and assist in the maintenance of library materials;

• Reshelve, tidy and rearrange library materials. Assist with work connected with the disposal of library materials;

• Manage the service requests; - Handle orientations for new students or basic literacy workshops; - Monitor traffic flow;

• Take action to deal with disruptive or problem patrons;

• Manage patrolling, sorting and organise of library resources;

• Handle inter-library loans;

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