License Key Analyst

The Role:You will be part of the team that manages ION’s license key function, which is crucial in delivering ION solutions to our customers. As a member of the team, you will work internally with key stakeholders (sales, commercial, legal) to ensure correct and timely delivery of the license key, as well as helping to manage customer relationships through addressing and responding to customer queries.

Key Responsibilities:

License key query management, ensuring a min response time of 24 hours

Daily license key management

Preparation of customer pricing simulations and financial analysis

Drafting and reviewing commercial proposals for customers

Dealing directly with customers and senior company management

Analysis of contractual terms in respect of internal and external queries

Assisting with the development of scalable commercial processes

Assisting with the integration of newly acquired companies