Lifecycle and Retention Advisor at Sport Chek

Elevate customer loyalty with Sport Chek as a Lifecycle and Retention Advisor in Calgary, AB. Manage impactful email marketing campaigns and CRM strategies to enhance customer engagement and retention.
This full-time role involves deepening customer relationships through effective email communications and well-developed retention programs. You will execute promotional campaigns, refine customer segmentation strategies, and leverage performance analytics to optimize outreach efforts. A strong command of CRM systems and email marketing automation tools is essential.
Key Responsibilities:
• Own execution of promotional and triggered email campaigns
• Develop targeted customer segmentation for personalized messaging
• Design and implement retention strategies to increase loyalty
• Analyze email and CRM performance metrics for insights
• Align lifecycle marketing efforts with media strategies
Requirements:
• 3–5 years in email marketing or CRM roles
• Proficien...