Lifestyle Concierge

International SOS

Full-time Manila, Metro Manila Baggage Porters, Bellhops, and Concierges

Posted:

February 26, 2026

Location:

Manila, Metro Manila, Philippines

Job Description

The Group aims to be a global and leading provider of Concierge & Customer Care services to key target client segments. This position is responsible for delivering professional and expert concierge services to our customers.
This position is accountable for assuring the 24 hours delivery of the whole range of Concierge & Customer Care Services and will be the first point of contact for the customers, service providers and colleagues from other Concierge Centers.

Key Responsibilities : 
Handles customer requests on behalf of our clients, via phone, email, and/or chat.

Researches and fulfills requests from customers globally in areas including dining, entertainment, travel, sports & recreation including golf, shopping, and unusual requests.

Interacts with customers to provide information in response to inquiries and to handle and resolve complaints.

Establish relationships with customers, learning their likes and dislikes.

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Job Overview

Job Type: Full-time

Location: Manila, Philippines

Posted: February 26, 2026

Deadline: April 07, 2026