Lifestyles Concierge

International SOS

Full-time Hong Kong, Hong Kong Baggage Porters, Bellhops, and Concierges

Posted:

February 23, 2026

Location:

Hong Kong, Hong Kong, Hong Kong

Job Description

About the role

Provide high-quality personalized customer service through multiple channels, including phone, live chat and email

Understand customer needs and provide tailored recommendations, such as travel planning, hotel & car arrangement, dining reservations, entertainment bookings, and other lifestyle-related inquiries

Maintain clear and consistent communication with customers to ensure their requests are fulfilled seamlessly

Stay updated on the latest lifestyles trends, events, and news to provide best-in-class experiences

Assist with ad-hoc projects and tasks as assigned

About you
Proven experience in customer service, call centers, luxury brands, or hospitality industry is a plus

Strong multitasking and time-management skills in a fast-paced environment

Excellent problem-solving abilities and a proactive, can-do attitude

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Job Overview

Job Type: Full-time

Location: Hong Kong, Hong Kong

Posted: February 23, 2026

Deadline: April 04, 2026