Lifestyles Concierge

 Overall Purpose of the Job

The incumbent is responsible for the capture and fulfilment of requests, requiring sensitive handling, for ultra-high net worth and/or high-profile customers via phone, email, and/or chat. He/She will fulfill requests through a variety of resources (internet, team member or personal experience, partners, Aspire Lifestyles resources, etc.), and communicate responses in a prompt, professional, and concise manner. These individuals serve to uphold the highest levels of customer service and quality.

Our mission is to deliver exceptional service with each customer interaction and our Lifestyle Concierges are a critical part of this service delivery philosophy. They share a commitment to meet this objectively, providing consistent elite service, quality, information, and communication whether working with our customers, managers, clients, partners, or other team members.

The Aspire Lifestyles Lifestyle Concierge: