Live Chat Specialist - Contact Centre | Banking

Live Chat & Client Service Consultant | Financial Services

Are you an upbeat, tech-savvy communicator looking to kickstart a career with a global financial leader? We are seeking Client Service Consultants for a Level 1 role based in Melbourne.

This isn't your average call centre role. While you will handle some calls, you will be a Live Chat Specialist, managing up to three customer conversations simultaneously. We are looking for people from diverse backgrounds—whether you come from retail, front-of-house, reception, or hospitality—if you have exceptional communication skills and a passion for people, we want to hear from you.

The Package & Perks

• Salary: $81k inclusive of superannuation

• Career Growth: Strong internal mobility pathways into Home Loans, Wealth, Fraud, or Credit Operations after 18 months.

• Office Culture: Join a friendly, high-performing team in a modern Melbourne CBD office.

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