Live Chat Support Agent for Giga (12 Months)

Salary: Up to $2,300.00 per month

Duration: 1 Year Contract

Working hours: 5.5 days Work Week.

8.30am - 6.00pm for Mondays-Saturdays

Sat/Sun Morning: 8:30am 1:30pm

Sat Afternoon: 12pm 6pm

Hybrid Work Arrangement (Work in office 3 days per week)

Location: Ubi (Hybrid Work Arrangement)

Job De ion

• Customer Support & app issue resolution
• Customer relationship building and product knowledge expert
• CS Performance Matrixes

• Customer Support and Issue Resolution
• Respond promptly to customer inquiries via phone, email, live chat, or phone call.
• Listen to customer concerns and provide accurate information or solutions.
• Resolve product or service issues by troubleshooting and offering effective resolutions.
• Escalate unresolved or ...