Live Chat Support Agent

Gotham Biotech
Full-time Portland, ME other-general
Posted:
June 12, 2026
Location:
Portland, ME, United States

Job Description

This is a remote position. Posting Title: Live Chat Support Agent Industry: Customer Service & Digital Support Salary: $23$25 per hour Summary We are seeking a skilled and empathetic Live Chat Support Agent to join our dynamic customer service team. In this role, you will serve as the primary point of contact for customers seeking real-time assistance with inquiries, technical issues, account management, and product guidance. Your ability to communicate clearly, resolve problems efficiently, and maintain a positive customer experience will directly impact customer satisfaction, retention, and brand loyalty. This position requires a proactive mindset, strong written communication skills, and the ability to multitask in a fast-paced, high-volume environment. Youll work closely with cross-functional teams to escalate complex issues, provide feedback on customer pain points, and contribute to continuous service improvement. This is a remote opportunity ideal for professionals passionate ab...

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Job Overview

Job Type: Full-time
Location: Portland, United States
Posted: June 12, 2026
Deadline: July 22, 2026