Live Chat Support ( Customer Service)

Proficient in English, Chinese (Mandarin), and Malay (written).

Able to communicate with customers in a polite, semi-formal, and professional manner.

Strong typing skills with good grammar and spelling.

Capable of handling multiple live chat sessions simultaneously .

Patient, calm, and able to manage challenging or difficult customers professionally.

Basic computer literacy and comfortable using online systems.

Willing to work in shifts , including weekends and public holidays .

1–2 years of experience in customer service, telemarketing, or sales is preferred; fresh graduates are welcome to apply.

Fluent in English and Mandarin is an advantage, as the role involves communicating with Mandarin-speaking clients.

Energetic, self-motivated, and able to work independent with minimal supervision.

Strong communication and interpersonal skills ...