Live Operations Analyst Role at YuJa

Join YuJa as a Live Operations Analyst, focusing on managing real-time exam sessions through the Verity Live Dashboard. This role requires agility in handling operational tasks and ensuring academic integrity.
In this position, you will manage live proctoring, respond to test-taker queries, and document significant events efficiently. You will also assist with projects that enhance the Verity Live Dashboard and conduct administrative duties during low activity times. Your effective communication and analytical skills will be crucial in bridging live operations and technical teams.
Key Responsibilities:
• Monitor live virtual proctoring sessions efficiently
• Document noteworthy testing events and escalate concerns
• Answer test-taker issues promptly
• Analyze exam submissions for integrity issues
• Execute administrative duties during low activity
Requirements:
• Detail-oriented with strong documentation skills
• Experience in fast-paced environments
• ...