Live Transfer Agent

Job Description:
Frontier Call Center is seeking confident and motivated Call Center Agents for our outbound campaign. In this role, you will connect with potential customers, share service information, and help generate business opportunities.If you are a strong communicator who enjoys helping others and thrives in a fast-paced environment,

Key Responsibilities

• Respond to customer inquiries via phone, email, or chat in a professional manner
• Resolve customer complaints efficiently and effectively
• Provide accurate information about client products and services
• Document customer interactions in the system
• Meet performance and quality assurance targets
• Follow company policies and procedures

Requirements

• Intermediate qualification or higher
• Freshers and experienced candidates are encouraged to apply
• Basic computer handling skills
• Ability to work in a target-driven envi...