LM051: Retail Service Agent

Posting ID: LM051 – Retail Service Agent (Open) – Full time – Calle Palermo #486 20 Noviembre 77038 Chetumal, ROO Mexico

Responsible for completing administrative tasks and coordinating front-line operations, with a majority of time spent on office‑based activities.

• Advise and offer products and services to customers to achieve sales objectives and develop frequent customers and credit.
• Perform a variety of over-the-counter customer service, administrative and clerical duties requiring direct and indirect customer interface.
• Assist customers by tracing packages, answering questions regarding FedEx products and services, and providing over-the-counter and phone service.
• Check packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment, and compliance with customs documentation required ...