Lm872: Manager Dedicated Customer Care

Customer Support;Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team);Dedicated Customer Support;Oversee All Representative Activities (Including Coaching, Calibration, & Monitoring With Support of QA Team).
Management, support and follow-up on top accounts - $15M Revenue Generation / 40M Pcs - Performance Analysis generation for each client.Involves management responsibility for a team of people or a specific location(s) within the business.Teams may include contractors and all categories of employees: Operational, Clerical, Mechanical/Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management.Management responsibilities include disciplinary action up to and including dismissal.Planning & Organizing Skills, Judgement & Decision Making Skills, Leadership Skills, ProjectManagement Skills, Written & Verbal Communication Skills - Two years University/College or equivalent.MAESTRO certification required.Language: Pro...