Loan Servicing Representative

**About this role:**



Wells Fargo is seeking a Loan Servicing Representative.



**In this role, you will:**



+ Support Loan Servicing functional area or processes

+ Identify opportunities to improve various areas within Loan Servicing and recommend solutions

+ Review, research, analyze, calculate, and submit mortgage claims that are moderately complex in nature

+ Perform moderately complex administrative, transactional, operational, or customer support tasks

+ Review, research, process, and respond to written and phone inquiries of moderate to high complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing

+ Receive direction from Loan Servicing supervisors

+ Escalate non-routine questions to experienced individuals

+ Use relevant information and independent judgment to review and file claims whi...