Local IT Support Technician

The Local IT Support Technician will play a vital role in handling standard changes such as starter/leaver, walk-ups, asset management, AV support, and bespoke support. You will be part of a team close to our stakeholders and represent the face of the IT on site.

Responsibilities:

•  Deskside support - troubleshooting of IT related incidents from in-house software to hardware, such as mobile devices, Laptops, PCs, and Printers
• Be a local point of contact for the technical teams and provide remote hands as required
• Assist with the installation of new or upgraded systems and applications. Participate in testing and troubleshooting as needed. Involve in project works to local offices
• Provide meeting room support by assisting with the setting-up of video conferences and presentations. Monitor videoconferences as required
• Proactively keep the colleagues you are supporting informed of any progress on their incident/servi...