Location Customer Service

Primary Objective: To provide customer service and accurate accounting functions at the location to benefit IAS and its member-owners.

Major Accountabilities:

The following duties are typical for this job. These are not to be construed as exclusive or all-inclusive. Depending on location, some activities may not apply if a specific department product or service is not provided by a location.


+ Report to assigned workplace at time specified; report late arrivals or absences to supervisor before start time.

+ Conduct counter sales and process incoming and outgoing calls in a friendly, courteous manner.

+ Conduct weighing of grain and farm supply products; grading of incoming and outbound grain.

+ Make set weekly customer communications by the preference of the farmer either via phone, text, or email to engage customers on product and service offerings across divisions, and track and document call engagement details for each cal...