(Location:Korea) - Warranty Manager

WinGD – Winterthur Gas & Diesel
Full-time Busan, Busan Operations Specialties Managers
Posted:
February 23, 2026
Location:
Busan, Busan, South Korea

Job Description

Warranty Manager, Customer Support Korea


Responsibilities:

  • Responsible for Warranty related communication with customers to plan and settle the claims: Coordinate boarding the ship, spare parts, work execution, reporting and finances.
  • Follow-up ongoing warranty claims in coordination with global and local warranty team.
  • Remote troubleshooting & technical communication with ship-owner and WinGD specialists.
  • Field attendance for warranty related inspection, troubleshooting and/or modification, approximately 25% annually.
  • Prepare commercial quotation for warranty tasks when requested by
  • Attend and prepare (technical & financial summary and facts) for periodical settlement meetings with licensees.
  • Co-ordinate with other service partners (Wartsila or CMS) to plan and execute warranty repairs or modifications.
  • Maintain good customer relationship with licensees, shipyards and ship-owners
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    Job Overview

    Job Type: Full-time
    Location: Busan, South Korea
    Posted: February 23, 2026
    Deadline: April 04, 2026