Lodge Management Couple

Overview An exceptional opportunity exists for an experienced and passionate Lodge Manager / Field Guide Couple to join a luxury safari lodge situated within a premier Big Five wilderness area. This role is ideally suited to a couple seeking a lifestyle position where hospitality excellence and immersive wildlife experiences combine to create unforgettable guest journeys. The successful couple will be responsible for the overall management of lodge operations while delivering world-class guiding experiences and ensuring exceptional guest satisfaction. Position 1: Lodge Manager Key Responsibilities Guest Experience Ensure the delivery of exceptional guest service throughout the guest journey. Personally engage with guests to maintain high levels of satisfaction. Handle guest feedback and resolve any concerns professionally and efficiently. Coordinate special guest requests and experiences. Lodge Operations Oversee the daily operation of the lodge and all departments. Maintain and implem...