Logistic Customer Service - Johor

Employment Type: Permanent

Position: Logistic Customer Service

Work Location: Eco Palladium, Johor Bahru

Working Hours: 5 Days, Mon-Fri 9AM-6PM

Salary Package: Subject to negotiation

Responsibilities

• Handling customer/agents/branches by email/phone.
• Provide timely, accurate and empathetic support to resolve customer issue and concerns.
• Handle shipments from booking stage till invoicing of customers before closing the job files.
• Coordinate with relevant parties including customers and sales team to ensure smooth operation of shipments.
• Prepare and check all shipping documents to ensure that they are complete and comply with rules and regulations.
• Manage customer's expectations and keep them informed of the status of their orders.
• Prepare and ensure timely dispatch of shipping documents.

Requirements

• Minimum SPM/ ...