Logistics Checker Specialist, Admin

About the role

This is a 1 year contract renewable opportunity for a Checker Specialist, Admin to join the team at Capital Human Resource Management Pte. Ltd' in the East Region. In this role, you will be responsible for overseeing the day-to-day operations of the company's warehouse and distribution facilities, ensuring efficient and effective inventory management.

What you'll be doing

• Serve as the main point of contact for key clients, handling inquiries, complaints, and special requests.
• Manage and resolve complex logistics issues, working closely with warehouse, transportation, and internal teams.
• Monitor and track orders from initiation to final delivery, ensuring accuracy and timeliness.
• Provide proactive updates to customers on shipment status and potential disruptions.
• Mentor and support junior customer service staff, contributing to training and SOP development.
• Identify opportunities to improve proces...