Logistics Contact Centre Team Leader | KPI & Coaching

A leading BPO and technology solutions provider in Malaysia is seeking a Team Leader for their contact centre. This role involves managing operations and mentoring customer service agents to meet KPIs. The ideal candidate should have at least 2 years of team leadership experience, possess strong coaching and interpersonal skills, and be able to work independently. Proficiency in Microsoft Office and CRM systems is required. The position offers an opportunity to lead a dynamic team and drive performance excellence.
#J-18808-Ljbffr