Home / Jobs / Logistics Customer Support Executive

Logistics Customer Support Executive

Crowley
Full-time San José, San José Province Business Operations Specialists
Posted:
February 28, 2026
Location:
San José, San José Province, Costa Rica

Job Description

Logistics Customer Support Executive-(CRI000031)

Description

Key Responsibilities

  • Manage National Accounts, handling complex customer inquiries and building long‑term relationships.
  • Identify and assess customer needs to ensure high satisfaction and retention.
  • Answer questions, correct errors, generate leads, assist with pricing, and recommend process improvements.
  • Promote and sell Crowley’s service offerings as part of customer interaction.
  • Prepare and analyze reports to better support customer requirements.
  • Handle complaints and provide appropriate solutions within established guidelines.
  • Support onboarding of customers into Crowley Online Services.
  • Prepare KPIs and coordinate corrective actions when needed.
  • Meet deadlines in a fast‑paced environment.

    • a { text-decoration: none; color: #464feb;
    }
    tr th, tr td { border: 1px solid #e6e6e6;
    }
    tr th { background-col...

    Apply for this Job

    Submit your application for the Logistics Customer Support Executive position at Crowley.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: San José, Costa Rica
    Posted: February 28, 2026
    Deadline: April 09, 2026