Logistics Dispatcher Specialist with Customer Service

Hello and thank you for your interest in the position

We are seeking a reliable and detail-oriented
Logistics Dispatcher
to coordinate daily deliveries, communicate with drivers and customers, and handle dispatch-related administrative tasks. This role is key to maintaining smooth operations and ensuring a positive customer experience.

Key Responsibilities

• Track and monitor daily deliveries for multiple trucks
• Manage local delivery routes
• Coordinate multiple delivery stops per truck per day
• Provide customers with accurate ETA updates
• Communicate with drivers, customers, and team members

Communication

• Handle inbound and outbound phone calls
• Respond promptly to emails and SMS messages

Administrative & Data Management

• Perform accurate data entry in the dispatch system
• Process delivery-related invoices
• Confirm customer payments
• Maint...