Home / Jobs / Logistics Operations Specialist (BPO)

Logistics Operations Specialist (BPO)

Teleperformance
Full-time Madrid, Community of Madrid Business Operations Specialists
Posted:
June 05, 2026
Location:
Madrid, Community of Madrid, Spain

Job Description

We are seeking an analytical and detail-oriented specialist to manage seller logistics operations. You will ensure high efficiency in order fulfillment (DBM/DBS/FBM), handle exceptions, analyze performance data, and support seller onboarding to drive service quality and retention. Opportunity to work in a fast-paced, global e-commerce environment.


Key Responsibilities

  • Daily Operations: Execute order status updates, resolve exceptions, and clear backlogs within strict SLAs (<30 mins/day).

  • Data & Reporting: Perform weekly seller reviews and monthly deep-dive analysis on fulfillment metrics to identify optimization opportunities.

  • Project Support: Assist in seller onboarding, create/update SOPs and tutorials, and collaborate with Tech teams on system UAT and bug fixes.

  • Campaign Management: Monitor top-seller performance and manage backlog reminders during peak sales campaigns.

    • Requirements

  • Experience: Pr...

    • Apply for this Job

    Submit your application for the Logistics Operations Specialist (BPO) position at Teleperformance.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Madrid, Spain
    Posted: June 05, 2026
    Deadline: July 15, 2026