Logistics Planner (Warranty)

A Warranty Planner role involves managing and processing product or service warranty claims, ensuring compliance and manufacturer policies, maintaining meticulous records, and coordinating planning and logistics with various internal teams to ensure timely customer service and resolution of issues. This includes accurately submitting and tracking claims, maintaining records, communicating with customers and internal teams, and coordinating repairs. Key skills include strong organizational and communication abilities, attention to detail, and proficiency with data entry and administrative software.

Responsibilities:

• Claim processing: Review and process warranty claims in a timely and accurately manner, following Company guidelines. To ensure that all claims are valid Warranty claims
• To handle returns from Customer and manage any enquiry during the return and repair of the defective part
• Record keep...