Lookback Alert Supervisor

Job Objective

Responsible for ensuring that the lookback system is adequately managed through adherence to reference guidance and Grifols policies, supervision of Lookback Alert staff ensuring active communication with plasma donor centers, good control of information system data, and removal processing inside the PLC. Ensure process compliance for reporting lookbacks to the Consignee.

Environment

Internal: PLC Operations, PLC Quality, Donor Centers and Corporate Quality.

External: Auditors, Consignee Quality and Lookback Team and Corporate IT Team.

Key responsibility

Ensure that the process of lookback receival is consistently applied per current policies and regulations in place.

Ensure information system data integration and compliance with Lookback and PDI policy.

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