Me
Looking for Telco Representative
Metacom
Full-time
g/f teleperformance building. le grande. west campus 5 mckin, national capital region
Other-General
Posted:
June 05, 2026
Location:
g/f teleperformance building. le grande. west campus 5 mckin, national capital region, Philippines
Job Description
Technical Support Associate – McKinley (Onsite)
Location: McKinley, Taguig City
Schedule: Shifting Schedule
Work Setup: Onsite
What Success Looks Like in This Role
In your first 30–60 days, you will:
Confidently handle customer interactions related to telco technical concerns with accuracy and professionalism
Navigate systems and troubleshooting tools efficiently while maintaining high attention to detail
Demonstrate strong communication and technical problem-solving skills
Consistently meet quality and productivity benchmarks set by the team
By 90 days, you will:
Independently manage technical customer concerns with minimal supervision
Maintain strong performance metrics (CSAT, AHT, QA scores)
Contribute to a positive and collaborative team environment
Key Responsibilities
Provide timely and accurate technical support ...
Location: McKinley, Taguig City
Schedule: Shifting Schedule
Work Setup: Onsite
What Success Looks Like in This Role
In your first 30–60 days, you will:
Confidently handle customer interactions related to telco technical concerns with accuracy and professionalism
Navigate systems and troubleshooting tools efficiently while maintaining high attention to detail
Demonstrate strong communication and technical problem-solving skills
Consistently meet quality and productivity benchmarks set by the team
By 90 days, you will:
Independently manage technical customer concerns with minimal supervision
Maintain strong performance metrics (CSAT, AHT, QA scores)
Contribute to a positive and collaborative team environment
Key Responsibilities
Provide timely and accurate technical support ...
Apply for this Job
Submit your application for the Looking for Telco Representative position at Metacom.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
g/f teleperformance building. le grande. west campus 5 mckin, Philippines
Posted:
June 05, 2026
Deadline:
July 15, 2026